TelecomHinglish1 min read
Airtel/Jio/Vi Mobile Complaint - टेलीकॉम शिकायत गाइड
Mobile network complaint कैसे करें - TRAI process in Hindi
Category
Telecom
Updated
15 May 2026
Views
552
Quick Summary
Telecom complaints usually need complaint docket numbers and a clear timeline from customer care to appellate authority.
Complete Guide
Mobile network या internet service से problem है? TRAI के through complaint करें। Ye guide telecom complaints के लिए है।
**Common Telecom Issues:**
- Network problems
- Bill disputes
- Unauthorized charges
- Poor customer service
- Plan changes without consent
- Internet speed issues
**Contact Details:**
- Airtel: 121
- Jio: 198
- Vi (Vodafone Idea): 199
- TRAI: 1800-110-420
**Important:**
- पहले operator को complaint करें
- Complaint number note करें
- 7 days wait करें
- फिर TRAI approach करें
Step-by-Step Process
- 1अपने operator को call/email करें
- 2Complaint register करें
- 3Complaint reference number लें
- 47 days तक resolution wait करें
- 5अगर unsatisfied हैं तो TRAI portal पर जाएं
- 6Consumer complaint form भरें
- 7Operator complaint number enter करें
- 8Issue details provide करें
- 9Submit complaint
- 10TRAI से response wait करें (30 days)
Documents and Proof to Keep Ready
Mobile number, customer ID, or broadband/DTH account number
Bill copy, recharge screenshot, plan details, or payment proof
Complaint docket number from customer care
Network speed screenshots or service outage proof where relevant
Common Mistakes to Avoid
Complaining without a docket or service request number
Mixing billing, network, and portability issues in one unclear request
Missing the appellate authority step when it applies
Escalation Path
- Stage 1Raise the issue with telecom customer care and collect docket number
- Stage 2Escalate to the provider appellate authority if unresolved
- Stage 3Use official consumer complaint channels for unresolved service deficiency
Sample Complaint Draft
Subject: Telecom complaint for {{mobile_or_customer_id}} - {{issue_type}}
I am using {{operator_name}} connection/customer ID {{customer_id}}. Since {{date}}, I am facing {{issue_details}} at {{location}}. I raised complaint number {{docket_number}} on {{complaint_date}}, but the issue is not resolved. I am attaching bill/recharge proof, screenshots, speed test records, and support messages. Please resolve the issue and reverse incorrect charges if applicable.Related Keywords
telecommobileairteljiovodafonetrai