Telecom complaints

Telecom Complaint Guide (2026)

Telecom शिकायत कैसे करें — Complete Process

Telecom complaints usually need complaint docket numbers and a clear timeline from customer care to appellate authority.

By ShikayatKaro Team · Last updated August 2026

Escalation Path

Raise the issue with telecom customer care and collect docket number

Escalate to the provider appellate authority if unresolved

Use official consumer complaint channels for unresolved service deficiency

Documents You Need

Mobile number, customer ID, or broadband/DTH account number

Bill copy, recharge screenshot, plan details, or payment proof

Complaint docket number from customer care

Network speed screenshots or service outage proof where relevant

Common Mistakes to Avoid

Complaining without a docket or service request number

Mixing billing, network, and portability issues in one unclear request

Missing the appellate authority step when it applies

All Telecom Complaint Guides

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Jio/Airtel/Vi Network Complaint — TRAI Process (2026)

Mobile network down, wrong bill, unauthorized charges ya port nahi ho raha? Jio 198, Airtel 121, Vi 199 helpline + TRAI complaint process step-by-step.

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Telecom Complaint Templates

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TRAI Telecom Complaint - Hinglish

To, Telecom Regulatory Authority of India (TRAI) {{trai_address}} Subject: Complaint against...

Telecom — अक्सर पूछे जाने वाले सवाल (FAQ)

Common questions about filing telecom complaints in India.

Jio/Airtel/Vi network complaint kaise kare? (नेटवर्क शिकायत)

Pehle provider ke customer care number pe call karein (Jio: 199, Airtel: 121, Vi: 199) aur docket number lein. Resolve nahi hota toh Appellate Authority ko escalate karein. Last resort: TRAI portal ya Consumer Helpline use karein.

Mobile number port nahi ho raha toh kya karein?

MNP request ke liye SMS MNPREQ space mobile number bhejein 1900 pe. Agar provider port nahi kar raha toh docket number ke saath TRAI mein complaint karein. 7 working days mein porting complete honi chahiye.

Wrong billing/extra charges katne pe complaint kaise karein?

Bill ka screenshot rakhein, customer care ko call karein aur docket number lein. 7 din mein resolve nahi ho toh Appellate Authority ko written complaint bhejein. Uske baad Consumer Forum ka raasta khula hai.