Official routes
Official Complaint Portals
आधिकारिक शिकायत पोर्टल
Direct links to government and regulatory complaint portals for consumer, banking, telecom, RERA, insurance, and public service issues.
Start with the service provider
Create a ticket, email, or written complaint first.
Record acknowledgement
Save complaint number, dates, proof, and final response.
Use the correct official route
Escalate through the relevant government or regulator portal.
Insurance
Raise a written complaint with insurer grievance cell Escalate to insurer grievance officer if unresolved Approach IRDAI/Bima Bharosa or Insurance Ombudsman as applicable
IRDA - Insurance Complaints
Insurance Regulatory and Development Authority for insurance complaints
Government
Start with the official department or state grievance portal Escalate through district/state grievance channels when unresolved Use consumer complaint routes only for eligible service deficiency matters
National Consumer Helpline (NCH)
Central government portal for consumer complaints across all sectors
VAHAN 4.0 Citizen Services
Official MoRTH portal for vehicle registration, RC services, and transfer of ownership services
e-Daakhil Consumer Court
Online filing of consumer complaints in consumer courts
Banking
Complain to bank customer care or branch and record the acknowledgement Escalate to the bank nodal officer if the first response is delayed or unsatisfactory Approach RBI Integrated Ombudsman after the required waiting period or final rejection
RBI Ombudsman
Reserve Bank of India Banking Ombudsman for banking complaints
RERA
Send a written complaint or notice to the builder File before the relevant state RERA authority with documents Track hearings/orders and escalate according to the state RERA process
RERA National Portal
Real Estate Regulatory Authority for property disputes
Telecom
Raise the issue with telecom customer care and collect docket number Escalate to the provider appellate authority if unresolved Use official consumer complaint channels for unresolved service deficiency
TRAI - Telecom Complaints
Telecom Regulatory Authority of India for mobile and internet complaints