E-commerce complaints
E-commerce Complaint Guide (2026)
E-commerce शिकायत कैसे करें — Complete Process
Use order proof, screenshots, and refund timelines to escalate from seller support to consumer complaint channels.
Escalation Path
Raise a complaint with the platform or seller support
Save the complaint ticket and wait for the promised resolution window
Escalate to National Consumer Helpline or e-Daakhil when the issue remains unresolved
Documents You Need
Common Mistakes to Avoid
All E-commerce Complaint Guides
Flipkart Complaint Mail & Email ID: Delivery Boy Report (2026)
Flipkart complaint email id (support@flipkart.com), 1800-208-9898 helpline, delivery boy report & refund delay escalation matrix. Complete 2026 guide.
Swiggy & Zomato Food Order Dispute Guide (2026)
Swiggy ya Zomato se kharab khana, missing item, ya bot ne refund deny kiya? Grievance Officer email, NCH complaint, aur consumer forum escalation process.
Meesho Refund Not Received? Return Complaint Guide (2026)
Meesho refund not received ya return request reject hui? Meesho support email, customer care number, NCH 1915 escalation aur consumer court guide.
Amazon Product Not Delivered? Complaint & Refund (2026)
Amazon product not delivered complaint email id, customer care 1800-3000-9009, refund delay & wrong item return steps. NCH 1915 helpline guide.
JioMart Order Complaint Guide - जियोमार्ट शिकायत कैसे करें
JioMart order complaint kaise karein - wrong item, refund delay, expired product ke liye complete step-by-step guide. JioMart customer care number & grievance officer email.
OLX & Quikr Online Fraud Complaint Guide - ऑनलाइन ठगी शिकायत
OLX ya Quikr par fraud hone par turant kya karein - 1930 helpline, cybercrime.gov.in FIR, bank freeze, aur police complaint ka complete process.
BigBasket & Blinkit Grocery Delivery Complaint Guide
How to complain about BigBasket or Blinkit grocery delivery - expired products, missing items, refund delay. Customer care numbers, grievance officer email, and NCH escalation.
Nykaa Wrong Product & Refund Complaint Guide - निका शिकायत
Nykaa se wrong, expired ya damaged product milne par complaint kaise karein. Nykaa customer care number, email aur NCH escalation complete guide.
PharmEasy & Netmeds Medicine Delivery Complaint Guide
How to complain about wrong or expired medicine from PharmEasy, Netmeds, 1mg. CDSCO complaint, grievance officer email, and consumer helpline escalation guide.
CRED App Charges & Payment Complaint Guide
How to file CRED complaint for payment failure, unauthorized charges, coins not credited. CRED grievance officer email and step-by-step resolution guide.
Ajio Return & Refund Complaint Guide - Complete Steps
How to file Ajio complaint for return rejection, refund delay, or wrong product. Complete guide with Ajio customer care number, email, and NCH escalation process.
Electronics Warranty Claim Complaint Guide (Boat, Noise, Samsung, MI)
Brand refusing warranty repair? Complete guide to file electronics warranty complaint. Consumer Protection Act rights, service center escalation, and consumer court process.
E-commerce Complaint Templates
Amazon Complaint Letter - Hindi
सेवा में, ग्राहक सेवा विभाग Amazon India {{amazon_address}} विषय: ऑर्डर संख्या {{order_id}} के...
Flipkart Complaint Letter - English
To, Customer Care Department Flipkart Internet Private Limited {{flipkart_address}} Subject:...
JioMart Order Complaint Letter - Hindi
सेवा में, ग्राहक सेवा विभाग JioMart (Reliance Retail) {{jiomart_address}} विषय: ऑर्डर संख्या...
JioMart Refund Not Received Complaint - English
To, Customer Care Department JioMart (Reliance Retail Ventures Limited) {{jiomart_address}}...
Ajio Return Rejected Complaint Letter - English
To, Customer Support / Grievance Officer Ajio (Reliance Retail Ventures Limited) {{ajio_address}}...
Nykaa Wrong Product Complaint Letter - Hindi
सेवा में, ग्राहक सेवा / ग्रीवांस ऑफिसर Nykaa (FSN E-Commerce Ventures Limited) {{nykaa_address}}...
BigBasket Missing Items Complaint - Hinglish
To, Customer Support / Grievance Officer BigBasket (Supermarket Grocery Supplies Pvt. Ltd.)...
Blinkit Late Delivery Complaint - Hindi
सेवा में, ग्राहक सेवा विभाग Blinkit (Zomato Group) {{blinkit_address}} विषय: देरी से डिलीवरी /...
OLX Fraud Complaint to Police - Hindi
सेवा में, थाना प्रभारी / साइबर क्राइम सेल {{police_station_name}} {{police_station_address}} विषय:...
PharmEasy Wrong Medicine Complaint - English
To, Customer Care / Grievance Officer PharmEasy (API Holdings Ltd.) {{pharmeasy_address}} Email:...
Boat Warranty Claim Complaint - English
To, Customer Support / Warranty Department Imagine Marketing Pvt. Ltd. (boAt Lifestyle)...
CRED UPI Charges Reversal Request - English
To, Customer Support / Grievance Officer CRED (Dreamplug Technologies Pvt. Ltd.) Email:...
Loan Recovery Agent Harassment Complaint to RBI - Hindi
सेवा में, Banking Ombudsman भारतीय रिज़र्व बैंक (RBI) Complaint Management System cms.rbi.org.in...
NBFC Loan Complaint to RBI Ombudsman - Hindi
सेवा में, NBFC Ombudsman भारतीय रिज़र्व बैंक Complaint Management System (cms.rbi.org.in) विषय:...
SEBI Complaint Against Stock Broker - English
To, SEBI SCORES Portal Securities and Exchange Board of India scores.sebi.gov.in Subject: Complaint...
FD Maturity Amount Not Received Complaint - Hindi
सेवा में, शाखा प्रबंधक / ग्रीवांस ऑफिसर {{bank_name}} {{branch_address}} विषय: सावधि जमा (FD)...
Bank Locker Missing Items Complaint - English
To, The Branch Manager {{bank_name}} {{branch_address}} Subject: URGENT - Missing Items from Bank...
EMI Wrong Debit Reversal Request - Hinglish
To, Branch Manager / Customer Care {{bank_name}} {{branch_address}} Subject: Wrong EMI Amount...
Mutual Fund Redemption Delay Complaint - English
To, Grievance Cell / Compliance Officer {{amc_name}} Asset Management Company {{amc_address}}...
IRCTC Train Ticket Refund Application - Hindi
सेवा में, मुख्य वाणिज्य प्रबंधक / स्टेशन मास्टर {{station_name}} रेलवे स्टेशन {{railway_zone}}...
EPF Withdrawal Delay Complaint to EPFO - Hindi
सेवा में, क्षेत्रीय भविष्य निधि आयुक्त EPFO क्षेत्रीय कार्यालय {{epfo_office_address}} विषय: PF...
Income Tax Refund Delay Complaint to CPGRAMS - Hindi
CPGRAMS Public Grievance pgportal.gov.in Ministry of Finance / Central Board of Direct Taxes (CBDT)...
Driving License Delay RTO Complaint - English
To, The Regional Transport Officer (RTO) {{rto_office_name}} {{rto_address}} Subject: Delay in...
LPG Gas Cylinder Complaint Letter - Hindi
सेवा में, {{gas_agency_name}} {{agency_address}} एवं प्रतिलिपि: {{oil_company}} (HP Gas/Bharat...
PM Kisan Payment Complaint Letter - Hindi
सेवा में, कृषि अधिकारी / खंड विकास अधिकारी (BDO) {{block_office_name}} {{block_address}} विषय:...
Electricity Meter Wrong Reading Complaint - Hindi
सेवा में, कार्यपालक अभियंता / उपखंड अधिकारी (SDO) {{discom_name}} {{subdivision_name}}, {{area}}...
Municipal Corporation Complaint Letter - Hindi
सेवा में, नगर आयुक्त / वार्ड पार्षद {{municipal_body}} ({{mcd_bmc_bbmp}}) {{ward_name}}, {{city}}...
DGCA Airlines Complaint Application - English
To, Director General of Civil Aviation (DGCA) Through: AirSewa Portal (airsewa.gov.in) Subject:...
Flight Cancel Refund Demand Letter - Hindi
सेवा में, ग्राहक सेवा / Grievance Officer {{airline_name}} {{airline_address}} विषय: फ्लाइट रद्द...
FASTag Double Deduction Complaint - Hindi
सेवा में, प्रबंधक, ग्राहक सेवा {{fastag_issuer}} (FASTag जारीकर्ता बैंक) एवं प्रतिलिपि: NHAI...
BlueDart Lost Parcel Complaint - English
To, Customer Service / Claims Department Blue Dart Express Limited {{bluedart_address}} Email:...
Speed Post Lost Complaint to Postmaster - Hindi
सेवा में, पोस्टमास्टर / उप डाक अधीक्षक {{post_office_name}} {{post_office_address}} विषय: Speed...
Cab Overcharge Refund Request - Hinglish
To, Customer Support / Grievance Cell {{cab_company}} (Ola/Uber/Rapido) {{cab_company_address}}...
Insurance Ombudsman Complaint Application - Hindi
सेवा में, बीमा लोकपाल (Insurance Ombudsman) {{ombudsman_office}} {{ombudsman_address}}...
Consumer Court e-Daakhil Complaint Draft - Hindi
उपभोक्ता विवाद निवारण आयोग {{commission_name}} (जिला / राज्य / राष्ट्रीय) e-Daakhil Portal:...
Consumer Court Complaint Format - English
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION {{district_name}}, {{state_name}}...
Senior Citizen Consumer Complaint - Hindi
सेवा में, जिला उपभोक्ता विवाद निवारण आयोग {{district_name}}, {{state_name}} (e-Daakhil:...
Amazon Complaint Letter - English
To, Customer Care Department Amazon Seller Services Pvt. Ltd. {{amazon_address}} Subject: Complaint...
Flipkart Complaint Letter - Hindi
सेवा में, ग्राहक सेवा विभाग Flipkart Internet Private Limited {{flipkart_address}} विषय: ऑर्डर...
Bank Complaint to RBI Ombudsman - English
To, The Banking Ombudsman Reserve Bank of India Complaint Management System (cms.rbi.org.in)...
RERA Delayed Possession Complaint - English
BEFORE THE REAL ESTATE REGULATORY AUTHORITY {{state_name}} RERA ({{rera_portal_url}}) Complaint No....
Railway Complaint to Station Master - English
To, The Station Master / Station Superintendent {{station_name}} Railway Station {{railway_zone}}...
EPF Transfer Delay Complaint - English
To, The Regional Provident Fund Commissioner EPFO Regional Office {{epfo_office_address}} Subject:...
Ujjwala Yojana Complaint Letter - Hindi
सेवा में, जिला खाद्य एवं आपूर्ति अधिकारी / नोडल अधिकारी {{district_office_name}}...
FASTag KYC Issue Complaint - English
To, Customer Care / FASTag Department {{fastag_issuer_bank}} {{bank_address}} Copy to: NHAI...
DTDC Missing Courier Complaint - Hindi
सेवा में, ग्राहक सेवा विभाग DTDC Express Limited {{dtdc_address}} Email: customer.service@dtdc.com...
E-commerce — अक्सर पूछे जाने वाले सवाल (FAQ)
Common questions about filing e-commerce complaints in India.