RERA Complaint Kaise Kare — Builder Delay + Refund (2026)

Real estate में problem है? Builder delivery नहीं कर रहा? RERA complaint file करें। Ye comprehensive guide है property disputes के लिए। **Common RERA Issues:** - Delayed possession - Builder not delivering promised amenities - Quality issues - Refund problems - Agreement violations - Misleading advertisements **Documents Required:** - Sale agreement copy - Payment receipts - Builder correspondence - Project RERA registration number - Photos/videos of issues **Timeline:** - Complaint filing: Online - Hearing: 30-60 days - Decision: 60-90 days ## Real Problem Examples Use this route for delayed possession, builder refund delay, project not matching promised amenities, poor construction quality, extra charges not in agreement, cancellation refund dispute, or misleading advertisement. RERA complaints become stronger when you connect every allegation to booking form, allotment letter, builder-buyer agreement, payment receipts, brochure, RERA registration details, and possession timeline. ## Exact Complaint Strategy First identify the correct state RERA because real estate regulation is state-wise. Search the project registration number and promoter details on the state RERA portal. Prepare a concise chronology: booking date, agreement date, promised possession date, amount paid, reminders sent, builder response, and current status. Ask for specific relief: possession with delay compensation, refund with interest, rectification, documents, or withdrawal of illegal demand. ## Documents and Proof Keep booking form, allotment letter, builder-buyer agreement, payment receipts, bank loan documents, demand letters, possession letter if any, email/WhatsApp communication, brochure/advertisement, site photos, RERA project registration page, and previous legal or complaint notices. ## Timeline to Follow Do not wait endlessly after the promised possession or refund date passes. Send a written reminder to the builder first. If there is no clear response, file on the state RERA portal with documents. Hearing and decision timelines vary by state and case load, so track notices and respond quickly. ## Escalation Route First: written complaint to builder/promoter. Second: state RERA complaint. Third: RERA appellate authority if needed. Depending on facts, consumer commission may also be an option, but avoid duplicate proceedings without legal advice. ## Sample Complaint Draft Subject: RERA complaint regarding {{project_name}} - {{flat_or_unit_number}} I booked unit {{unit_number}} in {{project_name}} by promoter {{builder_name}}. As per agreement, possession/refund/action was due on {{due_date}}, but {{issue_details}}. I have paid Rs. {{amount_paid}} and attached agreement, receipts, builder communication, project details, and proof of delay/defect. I request {{specific_relief}} with applicable compensation/interest as per law and authority directions. ## FAQs Q: Do I need project RERA number? A: It is highly useful. Search the state RERA portal using project or promoter details. Q: Can I claim delay compensation? A: Many delayed possession cases include compensation/interest claims, depending on agreement and facts. Q: Should I file RERA or consumer complaint? A: It depends on relief and case history. If confused, get legal advice before filing multiple proceedings.