RTI (Right to Information Act, 2005) के तहत आप किसी भी सरकारी विभाग, कार्यालय, या सरकारी संस्था से सूचना माँग सकते हैं। अगर आपका कोई सरकारी काम अटका है, file move नहीं हो रही, या किसी सरकारी scheme का लाभ नहीं मिल रहा, तो RTI सबसे शक्तिशाली हथियार है।
**RTI से कौन सी जानकारी माँग सकते हैं:**
- किसी सरकारी फ़ाइल की स्थिति (status of your application)
- सरकारी योजना में आपके आवेदन पर क्या action लिया गया
- किसी सरकारी officer ने कौन सा निर्णय क्यों लिया
- सरकारी खर्चे, बजट, ठेके (contracts) की जानकारी
- सरकारी नियुक्ति, transfer, posting orders
- किसी complaint पर क्या action लिया गया
**RTI Filing Fee (2026):**
- Central Government: ₹10 (postal order / online payment)
- State Government: ₹10-₹50 (state wise vary)
- BPL category: Free (BPL card copy attach करें)
- Online RTI: rtionline.gov.in (केंद्र सरकार) / State portals
**RTI Application कहाँ भेजें:**
- Central Government offices: rtionline.gov.in
- State Government offices: State RTI portal या postal
- Public Sector Banks, PSUs, RBI: RTI applicable
- Private companies: RTI applicable नहीं (except Government funded)
**RTI Timeline:**
- 30 दिन: First reply आना चाहिए
- 48 hours: अगर मामला किसी की जान या स्वतंत्रता से जुड़ा है
- First Appeal: 30 दिन में response न आए तो First Appellate Authority को appeal
- Second Appeal: Central/State Information Commission को
**RTI Application Format:**
RTI में कोई fixed format नहीं है — साधारण letter में लिखें:
सेवा में, CPIO (Central Public Information Officer) / PIO, [विभाग का नाम]
विषय: सूचना का अधिकार अधिनियम 2005 के अंतर्गत सूचना
मैं निम्न सूचना चाहता/चाहती हूं: [अपने प्रश्न लिखें]
## Real Problem Examples
Use this route for RC transfer delay, public utility complaint, ration card issue, water supply complaint, electricity billing error, document update delay, or local authority inaction. Government-service complaints need specific office details, application number, receipt, date of submission, and the exact pending action.
## Exact Complaint Strategy
Start by checking the official portal status and downloading receipts or application acknowledgments. Then contact the concerned office or helpdesk in writing. Mention the application number, date, office name, vehicle/document/service details, and pending stage. If an agent, dealer, buyer, seller, or local official is causing delay, keep separate written communication with that person also. Escalate through the department grievance portal, state public grievance system, or consumer forum route if there is service deficiency by a paid service provider.
## Documents and Proof
Keep application receipt, payment challan, ID/address proof, old and new document copies, SMS/email status, portal screenshots, office visit proof, written reminders, and any agent/dealer communication. For RC transfer, keep Form 29, Form 30, sale receipt, insurance, PUC, delivery note, and VAHAN payment/status screenshots.
## Timeline to Follow
Check official status first. If the application remains pending beyond the normal processing window, send a written reminder. Give a reasonable time for response, usually 7 to 15 working days depending on service. Escalate if there is no written update, repeated wrong objections, or financial/legal risk such as challans going to the old vehicle owner.
## Escalation Route
First: official portal/helpdesk or local office. Second: department grievance officer/state grievance portal. Third: higher transport/municipal/public service authority. Fourth: legal advice or consumer forum route where a paid service provider, dealer, or agent caused loss or deficiency.
## Sample Complaint Draft
Subject: Complaint regarding delay in {{service_name}} - application {{application_number}}
I submitted {{service_name}} application on {{date}} with reference number {{application_number}}. The current status is {{current_status}} and the pending issue is {{pending_reason}}. I have attached receipt, payment proof, ID/documents, and previous follow-up records. Please update the status, complete the pending action, or provide a written reason for delay.
## FAQs
Q: What if the portal status is not changing?
A: Take screenshots with date, contact the helpdesk/office, and ask for written status.
Q: Is a dealer responsible for RC transfer delay?
A: If the dealer agreed to handle transfer, keep receipt/chat proof and send a written reminder.
Q: Can I escalate to consumer forum?
A: For pure government processing, use department grievance first. For paid service deficiency by dealer/agent/service provider, consumer remedies may apply.