Ola/Uber Overcharging Complaint - Hinglish
Copy this sample, replace placeholders with your facts, and attach proof before sending it to the company, regulator, or official portal.
SAMPLE TEMPLATE ONLY / केवल नमूना टेम्पलेट
Important: This is a sample template for reference only. It is NOT legal advice. We are NOT lawyers. You must customize this template with your specific details and consult a qualified lawyer before using it for any legal purpose.
महत्वपूर्ण: यह केवल संदर्भ के लिए एक नमूना टेम्पलेट है। यह कानूनी सलाह नहीं है। हम वकील नहीं हैं। किसी भी कानूनी उद्देश्य के लिए उपयोग करने से पहले इसे अपने विवरण के साथ अनुकूलित करें और योग्य वकील से परामर्श करें।
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Template Content
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To,
Customer Support Team
{{cab_company_name}} (Ola/Uber)
{{company_address}}
Subject: Overcharging and Unfair Fare Deducted - Ride CRN/ID {{ride_id}}
Dear Team,
Main {{your_name}}, aapki service ka regular user hoon. Maine {{ride_date}} ko ek cab book ki thi from {{pickup_location}} to {{drop_location}}.
Booking ke time estimated fare ₹{{estimated_fare}} dikhaya gaya tha. Lekin ride khatam hone ke baad mujhe ₹{{charged_fare}} charge kiya gaya, jo ki estimate se bahut zyada hai.
Reason for dispute:
[Choose one: Driver ne long route liya / Driver ne AC nahi chalaya / Toll tax double add hua / App glitch ki wajah se surge pricing apply hui]
Maine app me help section se complaint raise ki thi (Ticket: {{ticket_number}}) but mujhe auto-reply mila aur koi refund nahi diya gaya.
Please investigate this ride route and immediately refund the excess amount of ₹{{excess_amount}} to my original payment source.
Thanks,
{{your_name}}
{{your_phone}}
{{your_email}}
Date: {{date}}More Complaint Templates
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