Airlines Baggage Loss or Damage - English
Copy this sample, replace placeholders with your facts, and attach proof before sending it to the company, regulator, or official portal.
SAMPLE TEMPLATE ONLY / केवल नमूना टेम्पलेट
Important: This is a sample template for reference only. It is NOT legal advice. We are NOT lawyers. You must customize this template with your specific details and consult a qualified lawyer before using it for any legal purpose.
महत्वपूर्ण: यह केवल संदर्भ के लिए एक नमूना टेम्पलेट है। यह कानूनी सलाह नहीं है। हम वकील नहीं हैं। किसी भी कानूनी उद्देश्य के लिए उपयोग करने से पहले इसे अपने विवरण के साथ अनुकूलित करें और योग्य वकील से परामर्श करें।
How to Use This Template
Replace placeholders
Add names, dates, IDs, amounts, and complaint references.
Attach proof
Add invoices, screenshots, statements, photos, or official responses.
Send and track
Submit through the right channel and save acknowledgement details.
Template Content
Replace placeholder values before using this sample.
To,
Customer Service / Baggage Claims Department
{{airlines_name}}
{{airlines_address}}
Subject: Claim for Lost / Damaged Baggage - PNR {{pnr_number}}
Dear Sir/Madam,
I travelled on {{airlines_name}} flight number {{flight_number}} from {{departure_city}} to {{arrival_city}} on {{travel_date}}. My PNR number is {{pnr_number}}.
Upon arrival at the destination, I discovered that my checked-in baggage (Tag No: {{baggage_tag_number}}) was:
[Choose one: completely missing / severely damaged / items missing from inside]
Details of Baggage:
- Brand/Color/Size: {{baggage_description}}
- Value of lost/damaged items: ₹{{estimated_value}}
- List of valuable items inside: {{list_of_items}}
I immediately reported this at the airport baggage desk and filed a Property Irregularity Report (PIR). PIR Number: {{pir_number}}.
As per aviation rules, the airline is liable to compensate passengers for lost or damaged baggage. I request you to trace my baggage within 7 days or process a compensation of ₹{{estimated_value}} for my loss.
Attached:
1. Copy of Boarding Pass & Ticket
2. Copy of Baggage Tag
3. Copy of Property Irregularity Report (PIR)
4. Bills/receipts of lost items (if available)
Regards,
{{your_name}}
{{your_address}}
{{your_phone}}
{{your_email}}
Date: {{date}}More Complaint Templates
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