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Loan Recovery Agent Harassment - English

Copy this sample, replace placeholders with your facts, and attach proof before sending it to the company, regulator, or official portal.

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SAMPLE TEMPLATE ONLY / केवल नमूना टेम्पलेट

Important: This is a sample template for reference only. It is NOT legal advice. We are NOT lawyers. You must customize this template with your specific details and consult a qualified lawyer before using it for any legal purpose.

महत्वपूर्ण: यह केवल संदर्भ के लिए एक नमूना टेम्पलेट है। यह कानूनी सलाह नहीं है। हम वकील नहीं हैं। किसी भी कानूनी उद्देश्य के लिए उपयोग करने से पहले इसे अपने विवरण के साथ अनुकूलित करें और योग्य वकील से परामर्श करें।

How to Use This Template

1

Replace placeholders

Add names, dates, IDs, amounts, and complaint references.

2

Attach proof

Add invoices, screenshots, statements, photos, or official responses.

3

Send and track

Submit through the right channel and save acknowledgement details.

Template Content

Replace placeholder values before using this sample.

To,
The Branch Manager / Nodal Officer
{{bank_nbfc_name}}
{{branch_address}}

CC: Reserve Bank of India (RBI Ombudsman)
CC: Station House Officer (SHO), {{local_police_station}}

Subject: Urgent Complaint Against Harassment by Recovery Agents - Loan A/C {{loan_account_no}}

Dear Sir/Madam,

I, {{your_name}}, have a loan account (A/c No: {{loan_account_no}}) with your esteemed institution. Due to {{financial_hardship_reason}}, I have missed my recent EMI(s).

However, your recovery agents have started calling me and my family members constantly at odd hours, using abusive language, and threatening physical harm. This is a direct violation of RBI guidelines on Fair Practices Code for recovery agents.

Incident Details:
- Agent Phone Number(s): {{agent_phone_numbers}}
- Date & Time of abusive calls: {{call_dates_times}}
- Specific threats: {{threat_details}}

I am willing to pay my dues and request you to grant me time till {{extension_date}} or restructure my loan. But I will not tolerate illegal harassment and mental torture.

I request you to immediately instruct your recovery agency to stop these abusive calls. If this harassment continues, I will be forced to file a formal FIR for criminal intimidation and take legal action for mental agony.

Attached:
1. Call logs / Call recordings proof
2. Screenshots of abusive WhatsApp messages

Regards,
{{your_name}}
{{your_address}}
{{your_phone}}
Date: {{date}}

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