IRCTC Train Ticket Refund Complaint - English
Copy this sample, replace placeholders with your facts, and attach proof before sending it to the company, regulator, or official portal.
SAMPLE TEMPLATE ONLY / केवल नमूना टेम्पलेट
Important: This is a sample template for reference only. It is NOT legal advice. We are NOT lawyers. You must customize this template with your specific details and consult a qualified lawyer before using it for any legal purpose.
महत्वपूर्ण: यह केवल संदर्भ के लिए एक नमूना टेम्पलेट है। यह कानूनी सलाह नहीं है। हम वकील नहीं हैं। किसी भी कानूनी उद्देश्य के लिए उपयोग करने से पहले इसे अपने विवरण के साथ अनुकूलित करें और योग्य वकील से परामर्श करें।
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Template Content
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To,
Chief Commercial Manager (Refunds) / Customer Care
IRCTC / Indian Railways
{{irctc_address}}
Subject: Non-receipt of Train Ticket Refund - PNR {{pnr_number}}
Dear Sir/Madam,
I am {{your_name}}, and I had booked a train ticket via IRCTC with PNR {{pnr_number}} for train number {{train_number}} from {{source}} to {{destination}} for journey date {{journey_date}}.
I had cancelled my ticket / filed TDR on {{cancellation_date}} due to {{cancellation_reason}} (e.g., train cancelled, train late by >3 hours, passenger not travelled).
Transaction Details:
- Transaction ID: {{transaction_id}}
- Booking Amount: ₹{{booking_amount}}
- Refund Expected: ₹{{refund_amount}}
It has been more than {{days_passed}} days, but the refund amount of ₹{{refund_amount}} has not been credited to my original payment source.
I request you to immediately process the pending refund to my account.
Attached:
1. Ticket copy
2. TDR filing confirmation / Cancellation SMS
3. Bank statement showing no refund received
Regards,
{{your_name}}
{{your_phone}}
{{your_email}}
Date: {{date}}More Complaint Templates
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