Legal Notice for Deficiency in Service - English

LEGAL NOTICE
Under Section 35 of the Consumer Protection Act, 2019

To,
{{opposite_party_name}}
{{opposite_party_designation}}
{{opposite_party_address}}

From,
{{your_name}}
Through: Advocate {{advocate_name}} (if applicable)
{{your_address}}

Date: {{notice_date}}

Subject: Legal Notice for Deficiency in Service / Unfair Trade Practice

Dear {{opposite_party_name}},

Under instructions from my client {{your_name}}, I hereby serve upon you the following Legal Notice:

FACTS:

1. That my client availed {{service_product}} from you on {{transaction_date}} for a consideration of ₹{{amount}}, vide {{invoice_receipt_number}}.

2. {{fact_1}}

3. {{fact_2}}

4. That my client raised complaint with you on {{complaint_date}} (Ref: {{complaint_ref}}), and also filed complaint with National Consumer Helpline (Ref: {{nch_ref}}), but you have failed to provide any satisfactory resolution despite {{days_passed}} days.

5. That your above act/omission constitutes "Deficiency in Service" as defined under Section 2(11) and/or "Unfair Trade Practice" as defined under Section 2(47) of the Consumer Protection Act, 2019.

DEMAND:

You are hereby called upon to:
1. {{demand_1}} - within 15 days of receipt of this notice
2. {{demand_2}}
3. Pay compensation of ₹{{compensation_amount}} for mental agony and harassment

WARNING:

In the event of your failure to comply with the above demand within 15 (fifteen) days from the date of receipt of this notice, my client shall be constrained to initiate appropriate legal proceedings before the Consumer Disputes Redressal Commission, at your risk, cost, and consequences, without any further notice.

{{advocate_name}} / {{your_name}}
{{your_phone}}
{{your_email}}