Consumer Court Complaint Format - English

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION
{{district_name}}, {{state_name}}

Consumer Complaint No. _____ of {{year}}

IN THE MATTER OF:

{{your_name}},
S/o / D/o / W/o {{father_husband_name}},
R/o {{your_address}}
...COMPLAINANT

VERSUS

{{opposite_party_name}},
{{opposite_party_designation}},
{{opposite_party_address}}
...OPPOSITE PARTY

COMPLAINT UNDER SECTION 35 OF THE CONSUMER PROTECTION ACT, 2019

The Complainant most respectfully submits as under:

1. That the Complainant is a "consumer" as defined under Section 2(7) of the Consumer Protection Act, 2019, having purchased {{product_service}} from the Opposite Party for consideration of ₹{{amount}} on {{transaction_date}}.

2. {{fact_paragraph_1}}

3. {{fact_paragraph_2}}

4. {{fact_paragraph_3}}

5. That the Complainant made a complaint to the Opposite Party on {{complaint_date}} (Ref: {{complaint_ref}}) and also to the National Consumer Helpline (Ref: {{nch_ref}}), but the Opposite Party has failed to provide any satisfactory resolution.

6. That the act/omission of the Opposite Party amounts to:
   (a) Deficiency in service under Section 2(11)
   (b) {{additional_violation}}

PRAYER:
In view of the above facts and circumstances, it is most respectfully prayed that this Hon'ble Commission may be pleased to:
(a) Direct the Opposite Party to refund ₹{{refund_amount}} with interest at {{interest_rate}}% p.a.
(b) Award compensation of ₹{{compensation_amount}} for mental agony and harassment
(c) Award ₹{{litigation_cost}} towards cost of litigation
(d) {{additional_prayer}}

VERIFICATION:
I, {{your_name}}, do hereby verify that the contents of this complaint are true and correct to the best of my knowledge and belief.

Place: {{city}}
Date: {{date}}
(Signature of Complainant)

List of Documents:
1. {{document_1}}
2. {{document_2}}
3. {{document_3}}