Bank Locker Missing Items Complaint - English

To,
The Branch Manager
{{bank_name}}
{{branch_address}}

Subject: URGENT - Missing Items from Bank Locker No. {{locker_number}}

Dear Sir/Madam,

I, {{your_name}}, Locker Holder No. {{locker_number}} at your branch, am writing to report that items are missing from my bank locker.

Locker Details:
- Locker Number: {{locker_number}}
- Locker Agreement Date: {{agreement_date}}
- Annual Rent: ₹{{annual_rent}}
- Last Accessed by Me: {{last_access_date}}
- Discovery Date of Missing Items: {{discovery_date}}

Missing Items:
1. {{missing_item_1}} - Estimated Value: ₹{{value_1}}
2. {{missing_item_2}} - Estimated Value: ₹{{value_2}}
3. {{missing_item_3}} - Estimated Value: ₹{{value_3}}
Total Estimated Value: ₹{{total_value}}

I DEMAND the following IMMEDIATE actions:
1. Preservation and review of CCTV footage of the locker room from {{last_access_date}} to {{discovery_date}}
2. Complete locker access register for the same period
3. Internal investigation by the bank
4. Filing of FIR by the bank (as custodian of the locker)
5. Compensation as per RBI Revised Locker Guidelines (100x annual rent for bank negligence)

As per RBI's revised guidelines on safe deposit lockers (2022, updated 2025), the bank is liable for loss if it occurs due to bank's negligence, including inadequate security, staff fraud, or failure to maintain proper access records.

I am also filing:
- FIR at {{police_station_name}} Police Station
- Complaint with RBI Banking Ombudsman

Regards,
{{your_name}}
{{your_phone}}
{{your_email}}
Date: {{date}}