E-commerceHinglish1 min read

Flipkart Complaint Filing - फ्लिपकार्ट शिकायत गाइड

Flipkart पर complaint file करने का complete process - Hindi guide

Category
E-commerce
Updated
1 Jun 2026
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Quick Summary

Use order proof, screenshots, and refund timelines to escalate from seller support to consumer complaint channels.

Complete Guide

Flipkart पर shopping करते समय अगर कोई problem आती है तो आप easily complaint file कर सकते हैं। Ye comprehensive guide है Flipkart complaints के लिए। **Common Problems:** - Product quality issues - Delivery delays - Missing items - Wrong size/color delivery - Seller fraud **Required Information:** - Order number - Product details - Issue description - Supporting photos/videos **Contact Methods:** - Customer care: 1800-208-9898 - Email: support@flipkart.com - App/Website complaint form

Step-by-Step Process

  1. 1Flipkart app open करें या website पर जाएं
  2. 2My Orders में जाएं
  3. 3Problem वाला order select करें
  4. 4Need Help पर click करें
  5. 5Issue category choose करें
  6. 6Detailed description लिखें
  7. 7Photos/videos attach करें
  8. 8Submit complaint
  9. 9Complaint ID save करें
  10. 10Resolution के लिए 24-48 hours wait करें

Documents and Proof to Keep Ready

Order invoice or payment receipt
Delivery status, return pickup proof, or cancellation screenshot
Customer support chat, email, ticket, or call reference number
Product photos or unboxing proof if the product is damaged or wrong

Common Mistakes to Avoid

Filing without order ID, invoice, or complaint ticket number
Deleting chat/email proof before the complaint is resolved
Skipping the platform support escalation before official complaint filing

Escalation Path

  1. Stage 1
    Raise a complaint with the platform or seller support
  2. Stage 2
    Save the complaint ticket and wait for the promised resolution window
  3. Stage 3
    Escalate to National Consumer Helpline or e-Daakhil when the issue remains unresolved

Sample Complaint Draft

Subject: Complaint regarding order {{order_id}} - {{issue_type}}

I purchased {{product_name}} for Rs. {{amount}} on {{order_date}}. The issue is {{brief_issue}}. I contacted support on {{first_complaint_date}} and received complaint/ticket number {{ticket_number}}, but the matter is still unresolved. I am attaching invoice, payment proof, photos/screenshots, and support chat records. Please provide {{refund_or_replacement_or_resolution}} and confirm the action in writing.

Related Keywords

flipkartecommerceonline shoppingcustomer care

Related Complaint Templates

Use these samples as a starting point and customize every fact before submission.

Flipkart Complaint Letter - English

59 downloads

Official Complaint Portals

Open the official route in a new tab and keep the acknowledgement number after submission.

National Consumer Helpline (NCH)

Central government portal for consumer complaints across all sectors

Visit PortalPhone: 1800-11-4000

e-Daakhil Consumer Court

Online filing of consumer complaints in consumer courts

Visit PortalPhone: 1800-11-4000

VAHAN 4.0 Citizen Services

Official MoRTH portal for vehicle registration, RC services, and transfer of ownership services

Visit Portal

अक्सर पूछे जाने वाले सवाल (FAQ)

Common questions about filing E-commerce complaints in India.

Amazon pe complaint kaise kare? (अमेज़न पर शिकायत कैसे करें)
Amazon app ya website pe "Your Orders" mein jaayein, order select karein, "Problem with order" pe click karein, aur issue describe karein. Agar resolve nahi hota toh Consumer Helpline 1800-11-4000 pe call karein ya e-Daakhil pe complaint file karein.
Flipkart refund nahi mila toh kya kare? (फ्लिपकार्ट रिफंड नहीं मिला)
Flipkart app mein "My Orders" se return/refund request karein. Agar 7-10 din mein refund nahi aaya toh Flipkart customer care ko email karein. Last resort mein National Consumer Helpline ya Consumer Forum mein complaint darj karein.
Online shopping complaint kaise file karein?
Sabse pehle seller/platform ke customer care se baat karein aur complaint ticket number lein. Agar resolve nahi hota toh National Consumer Helpline (NCH) 1800-11-4000 pe call karein ya consumerhelpline.gov.in pe online complaint file karein.
Consumer forum mein online complaint kaise darj karein?
E-Daakhil portal (edaakhil.nic.in) pe register karein, complaint form bharen, documents upload karein (invoice, chat screenshot, refund proof), aur filing fee pay karein. Aapka case Consumer Commission ke paas assign hoga.

Related Guides

More E-commerce complaint guides you may find helpful.

Amazon पर शिकायत कैसे दर्ज करें - Complete Guide

Amazon India पर complaint कैसे file करें - complete step-by-step guide in Hindi

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