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BigBasket Missing Items Complaint - Hinglish

Copy this sample, replace placeholders with your facts, and attach proof before sending it to the company, regulator, or official portal.

Quick Action Summary (AI & Search Overview)
1. Customize LetterReplace all {{placeholders}} with your actual details.
2. Attach ProofInclude bill invoice, transaction receipt, screenshots, or prior ticket numbers.
3. Official SubmissionSend via Email/Registered Post & keep acknowledgment number for Consumer Court.
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SAMPLE TEMPLATE ONLY / केवल नमूना टेम्पलेट

Important: This is a sample template for reference only. It is NOT legal advice. We are NOT lawyers. You must customize this template with your specific details and consult a qualified lawyer before using it for any legal purpose.

महत्वपूर्ण: यह केवल संदर्भ के लिए एक नमूना टेम्पलेट है। यह कानूनी सलाह नहीं है। हम वकील नहीं हैं। किसी भी कानूनी उद्देश्य के लिए उपयोग करने से पहले इसे अपने विवरण के साथ अनुकूलित करें और योग्य वकील से परामर्श करें।

How to Use This Template

1

Replace placeholders

Add names, dates, IDs, amounts, and complaint references.

2

Attach proof

Add invoices, screenshots, statements, photos, or official responses.

3

Send and track

Submit through the right channel and save acknowledgement details.

Template Content

Replace placeholder values before using this sample.

To,
Customer Support / Grievance Officer
BigBasket (Supermarket Grocery Supplies Pvt. Ltd.)
{{bigbasket_address}}

Subject: Missing Items in Order {{order_id}}

Dear Team,

Main {{your_name}}, {{your_address}} se hoon. Maine {{order_date}} ko order {{order_id}} place kiya tha jismein total {{total_items}} items the.

Problem:
Delivery date {{delivery_date}} ko jab order mila to neeche diye gaye items missing the:

Missing Items:
1. {{missing_item_1}} - ₹{{price_1}}
2. {{missing_item_2}} - ₹{{price_2}}
3. {{missing_item_3}} - ₹{{price_3}}

Total Missing Items Value: ₹{{total_missing_amount}}
Total Order Amount Paid: ₹{{total_paid}}
Payment Mode: {{payment_mode}}

Maine immediately app se complaint raise ki (Ref: {{complaint_ref}}) lekin {{days_passed}} din ho gaye, abhi tak na to missing items mile na refund.

I request:
1. Missing items ki delivery ya equivalent refund ₹{{total_missing_amount}}
2. Inconvenience ke liye additional credit/compensation

Agar 5 din mein resolution nahi milta to NCH (1915) aur Consumer Court mein complaint karunga/karungi.

Thanks,
{{your_name}}
{{your_phone}}
{{your_email}}
Date: {{date}}

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